By contacting Continental Machinery, we obtained a completed, detailed scope of repairs to properly decontaminate and restore our equipment to pre-loss condition.
After our January 16 factory fire, we did not know where to begin with the recovery process because we were not in a rational frame of mind. Your ability to bring in a clean-up crew at short notice and begin the recovery process within days of the fire helped us get back into operation sooner than expected.
Continental Machinery provided a quick and thorough technical response to assist in the adjustment of the equipment on our claim. Thank you for your involvement in this matter.
Shellie R. Landa
Continental’s response was quick, thorough, and complete. We were in a situation that warranted immediate resolution and a complete report was furnished for review within 24 hours.
We called them in to look at restaurant equipment – they found hidden damage the insurance company people would have overlooked.